Only 20% calls answered.
Unknown links? Not clicked.
30% calls flagged as spam.
35% customers change numbers.
Agents are expensive
Unknown Calls flagged as spam
Omnichannel is not a strategy; it's a prayer.
Stop broadcasting in the dark. Embed TrueDigi's AI-powered customer engagement platform directly into your mobile app to transform how you recover debt and deliver a modern customer experience solution for banks.
100% Right Party Contact Rate
|Zero PII Shared
|End-to-End Compliance
50% SMS remain unread
60% emails remain unread.
RPC just 26%.
30% emails opened. <5% acted.
Digital fraud up 20% YoY.
Up to 33 financial breach attempts daily.
70% deliveries. Only 10–19% SMS actions.
The Broken Promise
For a decade, lenders have accepted ~30% RPC as the industry standard. The omnichannel promise relies on SMS, Email, and traditional dialers - channels that are increasingly ignored, blocked, or flagged as spam.
70% unreachable or ignored due to scam fears
98% delivered, but <19% acted upon
High risk of PII exposure across multiple third-party vendors
Your current channels aren't just underperforming. They are structurally exhausted.Inside your own secure app.
TrueDigi is a secure SMS alternative and a suite of digital communication tools for customer engagement, delivered through a secure in-app communication platform designed for regulated financial institutions.
INTRODUCINGTRUEDIGI
TrueDigi: Beyond Reach.
Into Action.
TrueDigi is not another channel or a campaign layer. It is an AI-powered customer engagement and collections platform, designed as an infrastructure for regulated markets.
By embedding our lightweight SDK into your existing banking application, TrueDigi creates a secure, encrypted bridge between your core systems and your customer's device. This secure in-app communication platform allows you to bypass telecom dependencies and third-party aggregators entirely.
Only 20% calls answered.
Unknown links? Not clicked.
30% calls flagged as spam.
35% customers change numbers.
Agents are expensive
Unknown Calls flagged as spam
Stop broadcasting in the dark. Embed TrueDigi's AI-powered customer engagement platform directly into your mobile app to transform how you recover debt and deliver a modern customer experience solution for banks.
100% Right Party Contact Rate
|Zero PII Shared
|End-to-End Compliance
50% SMS remain unread
60% emails remain unread.
RPC just 26%.
30% emails opened. <5% acted.
Digital fraud up 20% YoY.
Up to 33 financial breach attempts daily.
70% deliveries. Only 10–19% SMS actions.
The Broken Promise
For a decade, lenders have accepted ~30% RPC as the industry standard. The omnichannel promise relies on SMS, Email, and traditional dialers - channels that are increasingly ignored, blocked, or flagged as spam.
70% unreachable or ignored due to scam fears
98% delivered, but <19% acted upon
High risk of PII exposure across multiple third-party vendors
Your current channels aren't just underperforming. They are structurally exhausted.Inside your own secure app.
TrueDigi is a secure SMS alternative and a suite of digital communication tools for customer engagement, delivered through a secure in-app communication platform designed for regulated financial institutions.
INTRODUCINGTRUEDIGI
TrueDigi: Beyond Reach.
Into Action.
TrueDigi is not another channel or a campaign layer. It is an AI-powered customer engagement and collections platform, designed as an infrastructure for regulated markets.
By embedding our lightweight SDK into your existing banking application, TrueDigi creates a secure, encrypted bridge between your core systems and your customer's device. This secure in-app communication platform allows you to bypass telecom dependencies and third-party aggregators entirely.
T h e
100%PROMISE
Certainty by Design.
TrueDigi delivers metrics that legacy channels physically cannot achieve.
Right Party Contact (RPC)
We target the Device ID, not the phone number. Even if the SIM changes, your connection remains intact
Actionability
Every message appears inside an authenticated app session and enables an immediate next step—pay, acknowledge, or resolve. No dead ends. No passive communication.
Deliverability
Our architecture works whether the user is online or offline, ensuring critical legal notices and reminders are always delivered, inside your secure in-app communication platform.
Measurability
Every interaction is logged end to end—delivery, visibility, action, and outcome—creating a complete, auditable record with real-time performance insight.
Data Privacy (No PII)
TrueDigi operates on unique ClientIDs. Your customer's Name, PAN, and Phone Number never leave your secure environment, making it a GDPR compliant collections platform.
Meaningful Journeys, Engineered
Move customer engagement out of inboxes and call logs, and into a controlled, in-app environment where action, trust, and accountability are built in.
TruVoice
Bank branded digital voice calls, that do not need mobile Numbers
Intelligent Workflows
Smart automation across every customer stage.
Skip Tracing
Voice Without the Telecom Network
Lifecycle Marketing
Engage customers from onboarding to retention.
Meaningful Journeys, Engineered
Move customer engagement out of inboxes and call logs, and into a controlled, in-app environment where action, trust, and accountability are built in.
TruVoice
Bank branded digital voice calls, that do not need mobile Numbers
Intelligent Workflows
Smart automation across every customer stage.
Skip Tracing
Voice Without the Telecom Network
Lifecycle Marketing
Engage customers from onboarding to retention.
Built for Regulated Financial Institutions
Compliance is not a feature; it is our architecture
Bank Systems Integration
Connects securely with Core Banking, LMS, and CRM via RESTful APIs/Webhooks
Sovereign
Hosting
Fully compliant with Data Residency laws
Role-Based Governance
Granular access control for Business, Risk, and Compliance teams with full audit trails
Deployment Flexibility
Available as SaaS or On-Premise (coming soon)
The ROI of Digital Infrastructure
Real results from live deployments with leading Asian financial institutions using our
AI-powered customer engagement and collections platform:
Reduction in Non-Performing Loans (NPLs)
Reduction in cost of collections
Increase in Resolution Rates
Increase in Customer Engagement
Secure
Engagement
Engagement
Complianceis not an add-on. It is thearchitecture.
No PII sharing
Secure Hosting & DR
Bank-Grade Access Controls
Certified Safe-to-Host
Regulator-Ready Execution Layer
One SDK = Zero Exposure + Full Control.
CERT-In. GDPR. SOC2. Bank-grade encryption. In-country hosting.
One environment your InfoSec, Risk, and Compliance teams fully control.
Don't Just Send Messages.
Secure Outcomes
Join the Banks who are managing over $7B+ in loan value with TrueDigi’s all-in-one engagement platform. Upgrade your app from a passive utility to an active recovery engine.