Omnichannel is not a strategy; it's a prayer.

Stop broadcasting in the dark. Embed TrueDigi's AI-powered customer engagement platform directly into your mobile app to transform how you recover debt and deliver a modern customer experience solution for banks.

100% Right Party Contact Rate

Zero PII Shared

End-to-End Compliance

The Broken Promise

For a decade, lenders have accepted ~30% RPC as the industry standard. The omnichannel promise relies on SMS, Email, and traditional dialers - channels that are increasingly ignored, blocked, or flagged as spam.

Calls

70% unreachable or ignored due to scam fears

SMS

98% delivered, but <19% acted upon

Data Security

High risk of PII exposure across multiple third-party vendors

Your current channels aren't just underperforming. They are structurally exhausted.Inside your own secure app.

TrueDigi is a secure SMS alternative and a suite of digital communication tools for customer engagement, delivered through a secure in-app communication platform designed for regulated financial institutions.

TrueDigi light beam

INTRODUCINGTRUEDIGI

TrueDigi: Beyond Reach.
Into Action.

TrueDigi is not another channel or a campaign layer. It is an AI-powered customer engagement and collections platform, designed as an infrastructure for regulated markets.

Team

T h e

100%PROMISE

Certainty by Design.

TrueDigi delivers metrics that legacy channels physically cannot achieve.

Right Party Contact (RPC)

We target the Device ID, not the phone number. Even if the SIM changes, your connection remains intact

Actionability

Every message appears inside an authenticated app session and enables an immediate next step—pay, acknowledge, or resolve. No dead ends. No passive communication.

Deliverability

Our architecture works whether the user is online or offline, ensuring critical legal notices and reminders are always delivered, inside your secure in-app communication platform.

Measurability

Every interaction is logged end to end—delivery, visibility, action, and outcome—creating a complete, auditable record with real-time performance insight.

Data Privacy (No PII)

TrueDigi operates on unique ClientIDs. Your customer's Name, PAN, and Phone Number never leave your secure environment, making it a GDPR compliant collections platform.

Meaningful Journeys, Engineered

Move customer engagement out of inboxes and call logs, and into a controlled, in-app environment where action, trust, and accountability are built in.

TruVoice

Bank branded digital voice calls, that do not need mobile Numbers

TruNotice interface

Intelligent Workflows

Smart automation across every customer stage.

Skip Tracing

Voice Without the Telecom Network

TruAlert interface

Lifecycle Marketing

Engage customers from onboarding to retention.

Built for Regulated Financial Institutions

Compliance is not a feature; it is our architecture

Bank Systems Integration

Connects securely with Core Banking, LMS, and CRM via RESTful APIs/Webhooks

Sovereign Hosting

Fully compliant with Data Residency laws

Role-Based Governance

Granular access control for Business, Risk, and Compliance teams with full audit trails

Deployment Flexibility

Available as SaaS or On-Premise (coming soon)

The ROI of Digital Infrastructure

Real results from live deployments with leading Asian financial institutions using our AI-powered customer engagement and collections platform:

67%

Reduction in Non-Performing Loans (NPLs)

70%

Reduction in cost of collections

4X

Increase in Resolution Rates

5X

Increase in Customer Engagement

Secure

Engagement

Complianceis not an add-on. It is thearchitecture.

No PII sharing

Secure Hosting & DR

Bank-Grade Access Controls

Certified Safe-to-Host

Regulator-Ready Execution Layer

One SDK = Zero Exposure + Full Control.

CERT-In. GDPR. SOC2. Bank-grade encryption. In-country hosting.One environment your InfoSec, Risk, and Compliance teams fully control.

CTA background

Don't Just Send Messages.Secure Outcomes

Join the Banks who are managing over $7B+ in loan value with TrueDigi’s all-in-one engagement platform. Upgrade your app from a passive utility to an active recovery engine.